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Altovia

Privacy Policy

Effective Date: January 6, 2026

This Privacy Policy ("Policy") explains how Fabrika LLC ("Company," "we," "us," or "our") collects, uses, and protects information when you use the Altovia mobile application (the "App") on iOS and Android devices. By downloading or using the App, you agree to the data practices described in this Policy.

Scope

This Policy applies only to information collected through the Altovia mobile application and its supporting services. It does not apply to third-party websites or services accessed through your device's external web browser.

Information We Collect

a. Information You Provide

We may collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number

If you purchase services through the App, payment and billing information is collected solely to process transactions.

b. Automatically Collected Information

When you use the App, we may automatically collect:

  • Device type and model
  • Operating system and version
  • App version
  • IP address
  • General usage and diagnostic data

This information is used to operate, maintain, and improve the App.

App Permissions

Altovia requests access only to the following device permissions:

  • Location: Used to enable location-based travel features and recommendations.
  • Notifications: Used to send account alerts, updates, and relevant travel notifications.
  • Microphone: Used only to support voice-based features when actively enabled by the user.

The App does not access contacts, photos, camera, files, or other permission-dependent data.

How We Use Information

We use information collected to:

  • Provide and operate App functionality
  • Deliver requested features and services
  • Manage user accounts
  • Send service-related notifications and communications
  • Process payments and transactions
  • Improve performance, reliability, and user experience
  • Comply with legal and regulatory obligations

Sharing of Information

We do not sell personal information.

We may share information with trusted service providers who assist with:

  • Payment processing
  • Analytics and diagnostics
  • Customer support

These providers are contractually required to use information only to perform services on our behalf and to protect it appropriately.

Information may also be disclosed if required by law or to protect rights, safety, or security.

Analytics and App Usage Data

We may collect aggregated and anonymized data related to in-app activity and feature usage. This data does not identify individual users and is used solely to improve the App.

External Browsers and Third-Party Services

The App does not embed third-party websites. If external links are accessed, they open in your device's default browser. We are not responsible for the privacy practices of third-party websites or services.

Data Security

We use administrative, technical, and physical safeguards to protect your information. Data transmitted through the App is encrypted using industry-standard security protocols. No method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

Your Privacy Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

  • Know what personal data is collected and used
  • Request deletion of personal data, subject to legal exceptions
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal data
  • Limit the use of sensitive personal information
  • Be free from discrimination for exercising privacy rights

Requests may be submitted to connect@heyfabrika.com.

Data Deletion Requests

Upon receipt of a verifiable request, we will delete personal information unless retention is required to:

  • Complete a transaction or provide requested services
  • Detect or prevent fraud or security incidents
  • Debug or repair system errors
  • Comply with legal obligations

Children's Privacy

Altovia is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If such information is identified, it will be deleted promptly.

Communications

We may send service-related emails and push notifications, including account updates and alerts. Marketing emails may be unsubscribed from using the provided link. Push notifications can be disabled through device settings.

Data Storage

Information may be stored on secure servers operated by third-party hosting providers under confidentiality and security obligations.

Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated through the App or via email. Continued use of the App after updates constitutes acceptance of the revised Policy.

Contact Information

Fabrika LLC

30 N South Gould Street

Sheridan, Wyoming 82801

Email: connect@heyfabrika.com